Privacy Policy

1. Information We Collect

Hum primary intake ke liye hamare 8-section multi-step Entrepreneur Discovery & Business Recommendation Form ke through data capture karte hain. Isme niche diye gaye elements shamil hain :

• Basic Details : Full Name, mobile number, WhatsApp number, gender, age group, aur location (city/district/state).
• Profile & Financial Assessment : Current role (homemaker, student, artisan, etc.), monthly income slabs, training backgrounds, investment capacity ranges, workspace availability, aur financial history.
• Government Verification Documents : Status checks for Aadhaar availability, PAN card, bank accounts, GST, or existing Udyam registrations.

2. How We Use Your Information

Collect kiya gaya data pure backend pipeline logic me automated tareeke se niche diye gaye operations ke liye use hota hai :

• CRM Tagging & Advisor Allocation : Aapke inputs ke basis par hamara CRM automated category tagging karke ek dedicated business advisor assign karta hai.
• Automated Communications : Form submission ke baad direct automated WhatsApp triggers aur IVR callback queues activate hote hain taaki aapko support milestone reports bheji ja sakein.
• Scheme Facilitation : PMEGP, MUDRA, ya PM Vishwakarma subsidy loans ke processing liasons ke liye documents verify karna.

3. Data Sharing & Third-Party Disclosure

HGU aapka personal credentials data kisi bhi third-party marketing agencies ko sell nahi karta hai. Hamara data sharing strictly limited hai: banking entities (PMEGP/MUDRA evaluation ke liye), verified hardware/machinery marketplace vendors (quotes matching ke liye), aur state compliance auditors (CSR aur social impact parameters track karne ke liye).

4. Security Infrastructure

Aapke database elements secure hosting servers par save hote hain aur transactional data token-based encryption systems ke rules follow karta hai. Platform dashboards aur internal advisor panels multi-role authentication check se securely locked hain.

5. Data Retention & User Rights

Users jab chahein hamare helpdesk ko contact karke apne screening records ko update karwa sakte hain, ya unhe delete karne ki request file kar sakte hain.